Returns & Exchanges
At Isalis, we want you to love your purchase, which is why we offer a 14-day return window for all unworn apparel with original tags attached. Please note that sale items and intimate apparel are final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Ship It Back
Securely pack your items and drop off the package at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing